Volunteer Support Group Facilitator Role and Person Description
PeerTalk Support Groups are for individuals who experience depression/anxiety, and other similar conditions.
The Support Group meetings are facilitated by two Facilitators who receive initial and ongoing training from PeerTalk.
If you would like to train as a volunteer for any of our groups, we invite you to apply online for the position here
All volunteers adhere to PeerTalk’s ethos, policies and procedures.
The Facilitators work on a rota basis (usually at the same venue, same day/time of the week) for a minimum of three consecutive weeks per quarter and are supported by, and report to the Support Group Coordinator.
Facilitator duties at the meeting
- To arrive 20 minutes prior to the Support Group meeting time.
- To prepare the room for the meeting
- To engage in pre brief with co facilitator.
- To meet and greet new and regular attendees.
- To check that new people are at the right meeting and to introduce them to the rest of the group.
- To begin and close the meeting punctually.
- To facilitate the meeting according to the training given.
- To debrief with the other Facilitator after closing the meeting.
- To complete attendance statistics on a weekly basis.
- To keep a record and receipts of expenses incurred in your role as a Support Group Facilitator and to send your completed expenses form to the PeerTalk office.
- To ensure the meeting room is left as you found it.
- The minimum volunteer time commitment with the support group is 18 months, following the initial training. Additionally, we invite our volunteers to attend a meeting every 8 weeks for mutual support and to receive ongoing training. We may offer other training opportunities, which will be optional.
The sustainability of a PeerTalk Support Group depends on the commitment, personal qualities and enthusiasm of the people who volunteer as Facilitators. These personal qualities include:
- Being a good listener.
- Being able to show compassion and empathy.
- Being non judgemental.
- Having common sense.
- Having a strong sense of commitment.
- Being able to present balanced viewpoints.
- Having a willingness to learn.
- Having a sense of humour.
- Being able to keep a confidence.
- Having good communication skills.
- Being respectful of others.
- Having enthusiasm for this area of mental health or for the work of PeerTalk.
- Being a good team player.
- Being a person of integrity.
All Support Group Facilitators will undertake a DBS check and have an appropriate awareness of safeguarding issues related to fulfilling the role.
Creating a space where people feel accepted and valued is one of the core tasks of the PeerTalk Support Group Facilitator.
- There is an initial training day for Support Group Facilitators, followed by some online preparation.
- Volunteers are introduced to the requirements of the role in terms of commitment and expectations.
- Various characteristics of depression, anxiety and bi polar conditions are explained.
- The skills of facilitating a group are introduced and practised through role play.
- The policies and procedures of PeerTalk are explained.
To apply, please click here